News Releases
BROWNSVILLE, TX – Unfortunately, scammers are not taking a break during this public health crisis. In recent weeks, the Brownsville Public Utilities Board (BPUB) has received an increase in scam reports from customers during the coronavirus (COVID-19) pandemic. According to reports, scammers threatened to disconnect services if customers do not purchase a $350 prepaid card…
BROWNSVILLE, TX – Debido a la evolución de la pandemia del coronavirus (COVID-19), Brownsville Public Utilities Board (BPUB) cerrará sus carriles de pago localizados en el edificio de administración de BPUB a partir de las 5 p.m. del día 7 de abril de 2020. Los carriles de auto-servicio permanecerán cerrados hasta nuevo aviso. Las…
BROWNSVILLE, TX – Because of the evolving coronavirus (COVID-19) pandemic, the Brownsville Public Utilities Board (BPUB) will close its drive-thru payment lanes at the BPUB Administration Building starting at 5 p.m. April 7. The drive-thru lanes will remain closed until further notice. Operations and services will otherwise continue as normal. Customer service personnel will still…
BROWNSVILLE, TX – Because of the threat of the coronavirus (COVID-19) pandemic, the Brownsville Public Utilities Board (BPUB) General Emergency Plan and the Pandemic Response Plan have been activated effective Thursday, March 26, 2020, at 5 p.m. BPUB operations crews are still working and maintaining utility services, and they are prepared to handle any service-related…
BROWNSVILLE, TX –To support its customers during the coronavirus (COVID-19) outbreak, the Brownsville Public Utilities Board (BPUB) will suspend service disconnections to electric, water and wastewater residential and commercial customers until April 30, 2020. “In this time of uncertainty, BPUB pledges to do whatever it can to provide the consistency that we all need in…
BROWNSVILLE, TX – The Brownsville Public Utilities Board wants to assure its customers during the coronavirus (COVID-19) pandemic that its tap water is safe for drinking and washing. The World Health Organization (WHO) has reported COVID-19 has not been found in drinking water supplies. If it were, drinking water regulations set by the Environmental Protection…
BROWNSVILLE, TX – Because of the evolving coronavirus (COVID-19) pandemic, the Brownsville Public Utilities Board (BPUB) will close its offices starting at 5 p.m. March 17 and will remain closed until further notice. Despite the customer service lobby being closed to customers, operations and service will otherwise continue as normal. The customer service personnel will…
BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) this week joins Utilities United Against Scams (UUAS) to recognize National Consumer Protection Week and to educate customers on how they can guard against falling victim to utility imposter scams. As a member of UUAS, a consortium of 146 U.S. and Canadian electric, water, and natural…
BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) will offer free Volunteer Income Tax Assistance (VITA) services for low-to-moderate-income residents beginning Tuesday, Feb. 4 at the BPUB Administration Building lobby.
BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) warns customers about salesmen going door-to-door offering water filtration systems and claiming they work with BPUB.