Service Policies

To receive a uniform, efficient, and adequate utility service, all customers who have applied for or receive electric, water, and wastewater service from the BPUB are subject to our Service Policies.

Electric Service Policies - Revised March 11, 2024

Water Service Policies - Revised May 1, 2024


For questions regarding Electric Service Policies, please call (956) 983-6265.
For questions regarding Water & Wastewater Service Policies, please call (956) 983-6228.