BPUB Outage Center

Outages happen, whether unplanned, weather-related or caused by some other issue; this resource center is available for customers to access helpful information about outages in the BPUB system. This section serves as a single-point resource where customers can access frequently asked questions, tools, and information on outages related to your utility services.

Cold weather is expected, be prepared.

BPUB is monitoring this week's forecasted winter weather. Our crews are ready and on standby to respond to any service-related interruptions.

As an essential service provider, we’re making
information available relating to types of outages
that customers may experience through BPUB's utilities services.

Safety Tips

Learn how to keep your family safe during an outage.

Stay Safe

Conservation Tips

Learn ways you can help reduce your usage during peak times.

Ways to Conserve

Winter Weather Preparation Tips

Don’t be caught off guard, prepare for winter weather. Prepare an emergency plan. If you have medical equipment that requires electricity or medicines that need refrigeration, plan for a backup source of energy. You can find plan ideas at ready.gov/plan. Follow BPUB on social media: Facebook, Twitter and LinkedIn. Sign up for local alerts through…

Learn More

Recent Updates

Frequently Asked Questions

Questions About Electric Service Interruptions

Learn about electric service interruptions and how BPUB works to restore them.

Read More

Questions about Rotating Outages

Learn about rotating outages and why they happen.

Read More

Questions about water outages, water quality and boil water notices.

Learn about water service-related issues such as water outages, water quality and how we handle boil water notices.

Read More

How to Read Your Bill

Learn to read your bill and understand the effects that weather and outages have on your bill.

Learn More
hispanic-family

Assistance Programs for Customers

We understand that our customers sometimes encounter difficult times. Below is a list of assistance programs available to customers.

Additional Resources

For general information please refer to the following local, state and federal resources.

City of Brownsville

Cameron County

Texas Department of Insurance

ERCOT

Public Utility Commission

Ready.gov

Texasready.gov

National Weather Service

Drive Texas

For the latest updates, please follow us on these social platforms.