BPUB Outage Center

Outages happen, whether unplanned, weather-related or caused by some other issue; this resource center is available for customers to access helpful information about outages in the BPUB system. This section serves as a single-point resource where customers can access frequently asked questions, tools, and information on outages related to your utility services.

As an essential service provider, we’re making
information available relating to types of outages
that customers may experience through BPUB's utilities services.

Safety Tips

Learn how to keep your family safe during an outage.

Conservation Tips

Learn ways you can help reduce your usage during peak times.

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Frequently Asked Questions

Questions About Electric Service Interruptions

Learn about electric service interruptions and how BPUB works to restore them.

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Questions about Rotating Outages

Learn about rotating outages and why they happen.

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Questions about water outages, water quality and boil water notices.

Learn about water service-related issues such as water outages, water quality and how we handle boil water notices.

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How to Read Your Bill

Learn to read your bill and understand the effects that weather and outages have on your bill.

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Questions about the 2021 February Winter Storm

BPUB would like to thank customers for their support and energy conservation during the 2021 Winter Storm. We understand that this was a trying time for many of Brownsville's residents. Although the storm has passed and operations have returned to normal, we understand that customers still might have questions.

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Recent Updates


Assistance Programs for Customers

We understand that our customers sometimes encounter difficult times. Below is a list of assistance programs available to customers.

Additional Resources

For general information please refer to the following local, state and federal resources.

City of Brownsville

Cameron County

Texas Department of Insurance


Public Utility Commission



National Weather Service

Drive Texas

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