BPUB Response to Data Security Incident

BPUB experienced a system disruption on March 6 due to a data security incident. Our investigation and restoration efforts are ongoing.

Law enforcement and cybersecurity authorities have observed that cybersecurity threats continue to impact all of us; BPUB takes ever-increasing measures to protect the information entrusted to us.

The immediate goals are to remove any infections from BPUB systems and ensure all devices are clean. In the subsequent days, BPUB will work to:

• Gain complete visibility into the affected network infrastructure;
• Simultaneously work on measures to bring affected systems back online; and
• Remain actively engaged with state and federal law enforcement partners as the investigation is underway.

The investigation into this incident is ongoing, and at this time, we have found no evidence that any sensitive or personal information was accessed or acquired due to this incident.

BPUB is working with cybersecurity and data privacy professionals to investigate this incident. At this time, BPUB cannot speak to the motive or motives of the threat actor. However, law enforcement and cybersecurity authorities have observed that cybersecurity threats continue to impact all of us; BPUB takes ever-increasing measures to protect the information entrusted to us.

To protect the BPUB’s network and the security of our customers, BPUB is proceeding carefully, methodically and as expeditiously as possible to restore data and services.

As the incident investigation and network restoration continue, BPUB will provide more information. Continue to check this page and follow our official social media channels, Facebook, Twitter and LinkedIn for updates.

At this time, there should be no direct impact on customer services. We will provide any updates should we experience any disruption to customer services. Follow our social channels Facebook, Twitter and LinkedIn for the latest updates.

Customers can call 956-983-6121 for any questions regarding this incident.