Assistance Programs
- The Value of Public Power
- History
- Leadership
- BPUB Board of Directors
- PUBCAP
- Corporate Reports
- Service Territory
- Meetings
- Meetings & Events Calendar
- Purchasing & Procurement
- Public Information
- Claims
- News & Information
- Human Resources
- Public Outreach & Assistance Programs
- Real Estate Acquisition
- Honors & Awards
Payment arrangements are available to Brownsville Public Utilities Board customers to pay off a past-due bill to keep their utility accounts in good standing. Typically, this is in the form of an extension of the due date for the past due bill.
How to Set Up a Payment Arrangement?
Qualifying customers may apply for payment arrangements through BPUB's automated phone system or through the MyAccount portal under the payment options menu tab.
For questions regarding payment arrangements, contact BPUB Customer Service at 956-983-6121.
The SHARE Program provides bill payment assistance to BPUB residential customers who qualify. The assistance program is administered by a qualified third party. Proof of Citizenship is NOT a requirement to apply for the SHARE Program. Read the program guidelines.
Have questions or want to apply?
You may schedule an appointment by calling:
Community Action Corporation of South Texas
(956) 435-0379
Or
Catholic Charities of the Rio Grande Valley
(956) 541-0220
The following documents will be required:
- BPUB billing statement
- Proof of income for the last 30 days
- Any supporting documents for unemployment or underemployment
Download the Application
Who Qualifies?
The SHARE Program provides assistance to BPUB residential customers who are:
- Elderly - 62 years or older
- Low Income
- Experiencing High Medical Expenses
- Experiencing Funeral Expenses
- Unemployment
- Read the complete program requirements
Additional Qualifications
- Arrears – Customer account cannot be past due more than two months
- Customers can only be assisted on bills that are past due
- $200 limit per client, per month. Other limitations may apply. Payment is subject to availability of funds.
*Subject to program requirements
The Elderly Low-Income Assistance Program (ELIAP) provides bill payment assistance to elderly BPUB residential customers that qualify. Proof of Citizenship is NOT a requirement to apply for the ELIAP Program. Read the program guidelines.
Download the Application
Have questions or want to apply?
You may schedule an appointment by calling:
Community Action Corporation of South Texas at
(956) 435-0379
Or
Catholic Charities of the Rio Grande Valley
(956) 541-0220
The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program designed to assist low-income households in meeting their immediate energy needs.
Have questions or want to apply?
You may schedule an appointment by calling:
Community Action Corporation of South Texas at:
(956) 435-0379
Customers can find additional assistance programs to help pay for utility bills by visiting the following websites.