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COVID-19 Response

BPUB Administrative offices are closed to minimize the risk of exposure to coronavirus (COVID-19) to our employees and customers. Payments can be made in My Account or by calling 956-983-6121. Click here to see our latest COVID-19 updates

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Brownsville Public Utilities Board > About > Public Outreach & Assistance Programs > Assistance Programs
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SHARE Program Expand

hispanic-family

The SHARE Program provides bill payment assistance to BPUB residential customers affected by the recent COVID-19 pandemic. 


Apply Today
Download the application and submit it to one of the following agencies for processing.

Community Action Corporation of South Texas
(956) 435-0379
email: applications@cacost.org
- or -
Catholic Charities of the Rio Grande Valley (CCRGV)
(956) 541-0220

Assistance Application (English)
Assistance Application (Spanish)

The following documents will be required:

  • BPUB billing statement
  • Proof of income for the last 30 days
  • Any supporting documents for unemployment or underemployment

Who Qualifies?

The SHARE Program provides assistance to BPUB residential customers who are:

  • Elderly - 62 years or older
  • Low Income
  • Experiencing High Medical Expenses
  • Experiencing Funeral Expenses
  • Unemployed or Underemployed due to COVID-19
  • Read the complete program requirements

Additional Qualifications

  • Arrears – Customer account cannot be past due more than two months
  • Customers can only be assisted on bills that are past due
  • $200 limit per client, per month. Other limitations may apply. Payment is subject to availability of funds.

*Subject to program requirements

Elderly Low-Income Assistance Program Expand

couple

The ELIAP provides a second billing assistance program that is administered by a qualified third party. The ELIAP project is subject to funding allocations by BPUB and is available to residential customers who can demonstrate low-income status and are considered elderly. Read the program guidelines.

Apply Today

Download the application and submit it via
email at applications@cacost.org

Assistance Application (English)
Assistance Application (Spanish)

For questions or assistance regarding the CEA Program, please call Community Action Corporation of South Texas at:
(956) 435-0379

Comprehensive Energy Assistance Program (CEAP) Expand

The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program designed to assist low-income households in meeting their immediate energy needs.

Apply Today

Download the application and submit it via
email at applications@cacost.org

CEAP Application (English)
CEAP Application (Spanish)

For questions or assistance regarding the CEAP, please call Community Action Corporation of South Texas at:
(956) 435-0379

Energy-Assistance-Program

Additional Programs Expand

Customers can find additional assistance programs to help pay for utility bills by visiting the following websites.

  • 2-1-1 Texas
    • Learn more (PDF)
  • Benefits.gov

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