Customer Service Appointments

Customers interested in speaking to a BPUB representative in person may book an appointment online or call the number below

Click to Make an Appointment


Customers who schedule an appointment must follow these
rules to prevent the spread of COVID-19:

Screenings with no-touch thermometers will be required. Anyone with a temperature reading 100.4 or above will not be permitted
Customers experiencing COVID-19 symptoms or who have recently tested positive for COVID-19 are asked to cancel any pending appointments and avoid going to the BPUB Administration Building.

Steps for customers coming for an appointment:

Customers should arrive 10-15 minutes ahead of the appointment time and wait for a phone call.
When ready, a BPUB representative will call to alert the customer it’s time for the appointment.
The customer will then be escorted to the Customer Service area after going through the temperature station.