News Releases

BPUB to Resume Seeing Customers by Appointment Only

July 28, 2022

BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) will reopen the Administration Building to customers by appointment only starting Monday, Aug. 1. Customers interested in scheduling appointments can visit www.brownsville-pub.com or call 956-983-6121 during work hours. Appointments will be available Monday through Friday; no unscheduled walk-ins will be accepted. Customers must have all required…

BPUB Warns Customers About Scam Calls

July 14, 2022

The Brownsville Public Utilities Board (BPUB) warns customers of continued reports of scam calls. Scammers are spoofing BPUB numbers and threatening to disconnect customers and other residents to collect past due payments through third-party payment methods. Over the last couple of weeks, BPUB’s Call Center has received hundreds of reports from customers and other residents…

BPUB Asks Customers to Conserve Energy

July 13, 2022

The Brownsville Public Utilities Board (BPUB) announces that electrical conservation is being requested by the Electric Reliability Council of Texas (ERCOT) starting today between 2-9 p.m. due to high demand throughout Texas because of sustained heat. ERCOT advised BPUB on Monday that the heat wave that settled on Texas and much of the United States…

BPUB asks Customers to Conserve Energy

July 11, 2022

The Brownsville Public Utilities Board (BPUB) announces that electrical conservation is being requested by the Electric Reliability Council of Texas (ERCOT) starting today between 2-8 p.m. due to high demand throughout Texas because of sustained heat. ERCOT advised BPUB on Monday that the heat wave that settled on Texas and much of the United States…

BPUB Offers Assistance Programs to Customers

June 27, 2022

The Brownsville Public Utilities Board (BPUB) offers several payment options and assistance programs to help customers who may be facing difficulties paying their bills. BPUB, in partnership with Community Action Corporation of South Texas (CACOST) and Catholic Charities of the Rio Grande Valley (CCRGV) has matched many customers with these assistance programs for several years…

BPUB Lobby Remains Closed Due to Staff Shortages

June 24, 2022

The Brownsville Public Utilities Board (BPUB) Administration Building lobby remains closed to customers due to staff shortages in the Customer Service Department. We continue assessing the situation and working to bring staff levels back to normal. Customer Service will not accept in-person appointments until further notice. Customers may continue to conduct business with BPUB through…

BPUB Warns About Spike in Scam Calls

June 24, 2022

The Brownsville Public Utilities Board (BPUB) warns customers of a recent increase in scam calls. Scammers are spoofing BPUB numbers and threatening to disconnect customers and other residents to collect past due payments through third-party payment methods. Over the last few days, BPUB’s Call Center received roughly 500 calls from customers and other residents across…

BPUB Lobby Closed Until Further Notice

June 22, 2022

BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) lobby in the Administration Building will be taking limited appointments Thursday, June 23 and will be temporarily closed starting Friday, June 24. After June 23, in-person appointments with Customer Service will not be accepted. Despite the customer service lobby being closed to customers, operations and service…

BPUB Awards 10 Scholarships to Local Graduating Seniors

June 14, 2022

The Brownsville Public Utilities Board (BPUB) awarded 10 scholarships, each worth $1,000, through its Project SHARE Program to local graduating high school students attending an accredited university this fall. The funds for these scholarships come from Project SHARE, a program created in 1985 to assist families in paying their utility bills. BPUB began a scholarship…

BPUB Announces Expressway Lane Closure

June 7, 2022

BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) announces temporary lane closures on U.S. Highway 77/83 between Alton Gloor Blvd and Highway 100 from 10:30 p.m. Thursday, June 9 to approximately 4:30 a.m. Friday, June 10, as part of our ongoing effort to repair highway lights. Traffic will be detoured until work is completed,…