Your Hometown Utility
BPUB’s My Account portal is currently unavailable due to maintenance. Some online tools and links may be temporarily inaccessible. Customers may still submit one-time payments online and look up account balances. Customers who wish to perform additional account functions, such as new service requests or updates to existing services, should contact Customer Service at 956-983-6121 or email at customerservice@brownsville-pub.com. Customers may also schedule an in-person appointment. We apologize for any inconvenience this may cause.
BPUB Main Number
Phone: (956) 983-6100
Fax: (956) 214-4001
BPUB Customer Service
Call: (956) 983-6121
to report an outage: (956) 983-6300
Office Hours
Main Lobby
Monday thru Friday, from 8:00 a.m. - 5:00 p.m. by appointment only
Drive-Up
Monday thru Friday, from 8:00 a.m. - 5:00 p.m.
Call Center
Monday thru Friday, 7:30 a.m. to 5:30 p.m
Phone: (956) 983-6121
Toll-free: 1-800-869-2922
Email: customerservice@brownsville-pub.com