Customer Service

Superior Customer Service

BPUB Main Number

Phone: (956) 983-6100

Fax: (956) 214-4001

BPUB Customer Service

Call: (956) 983-6121

to report an outage: (956) 983-6300

Office Hours

Main Lobby
Monday thru Friday, from 8:00 a.m. - 5:00 p.m. by appointment only

Drive-Up
Monday thru Friday, from 8:00 a.m. - 5:00 p.m.

Call Center
Monday thru Friday, 7:30 a.m. to 5:30 p.m
Phone: (956) 983-6121
Toll-free: 1-800-869-2922
Email: [email protected]