Customer Service Appointments
Customers interested in speaking to a BPUB representative in person may book an appointment online or call the number below
Customers who schedule an appointment must follow these
rules to prevent the spread of COVID-19:
Screenings with no-touch thermometers will be required. Anyone with a temperature reading 100.4 or above will not be permitted
Customers experiencing COVID-19 symptoms or who have recently tested positive for COVID-19 are asked to cancel any pending appointments and avoid going to the BPUB Administration Building.
Steps for customers coming for an appointment:
Customers should arrive 10-15 minutes ahead of the appointment time and wait for a phone call.
When ready, a BPUB representative will call to alert the customer it’s time for the appointment.
The customer will then be escorted to the Customer Service area after going through the temperature station.