Assistance Programs
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Payment arrangements are available to Brownsville Public Utilities Board customers to pay off a past-due bill to keep their utility accounts in good standing. Typically, this is in the form of an extension of the due date for the past due bill.
How to Set Up a Payment Arrangement?
Qualifying customers may apply for payment arrangements through BPUB's automated phone system or through the MyAccount portal under the payment options menu tab.
For questions regarding payment arrangements, contact BPUB Customer Service at 956-983-6121.
The SHARE Program provides bill payment assistance to BPUB residential customers who qualify. The assistance program is administered by a qualified third party. Proof of Citizenship is NOT a requirement to apply for the SHARE Program. Read the program guidelines.
Have questions or want to apply?
You may schedule an appointment by calling:
Community Action Corporation of South Texas
(956) 435-0379
Or
Catholic Charities of the Rio Grande Valley
(956) 541-0220
The following documents will be required:
- BPUB billing statement
- Proof of income for the last 30 days
- Declaration of Income Statement for households without income
Download the Application
Qualifications
- Low Income
Limitations
- Arrears: Customer account cannot be past due more than 2 months on their account.
- Bill Due Date: Customers can only be assisted on bill that is due.
- Assistance is limited to one-time per year, as of the last day assisted.
- Assistance is capped at the amount of the bill, not to exceed $200.
- Cannot be awarded in the same month when the applicant is receiving other assistance funds.
- Assistance may be applied to electric, water, and wastewater only.
The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program designed to assist low-income households in meeting their immediate energy needs.
Have questions or want to apply?
You may schedule an appointment by calling:
Community Action Corporation of South Texas at:
(956) 435-0379
Customers can find additional assistance programs to help pay for utility bills by visiting the following websites.