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For Billing or Service Questions?
Call 956-983-6121

For Garbage Service Issues
Call 956-546-4357

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The Billing Summary is located on page 1 of the BPUB electric bill. Here, BPUB lets the customer know the day their bill was sent and the days for which they are being charged, along with the number of days total that their energy is being accounted for. If the billing period includes the period during the winter storm, then the bill includes any electricity used during that time period.

Previous Balance: Amount of previously billed charges.

 

Account: our billing system issues your account number.

Payments made during the current billing period.

Adjustments: Any other monetary transactions made during the current billing period.

 

Penalties: Any penalties assessed if the last month's bill was paid after the past due date.

 

Current Charges: Total of current month's charges.

 

 

Amount Due -Amount currently due.

 

 

 

Summary of Charges: Summary of charges by service.

 

 

 

 

Payment Stub: Payment stub should be included with payment for proper credit.

 

 

 

 

 

 

Past Due Date: Bills are due when issued and considered past due after 20 days from the issue date.

 

 

 

 

 

 

Payment options.

Past Due Date: Bills are due when issued and considered past due after 20 days from the issue date.

 

 

 

 

 

 

important contact information.

Account: our billing system issues your account number.

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Hours of Operation: Monday through Friday, from 8:00 a.m. to 5:00 p.m

Electric, Water, or WasteWater Emergency?
Call (956) 983-6300

Billing or Service Questions?
Call (956) 983-6121

City Garbage or Drainage Service Issues?
Call (956)-546-4357

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