BPUB Customers Could See Delay in Account Balance Updates

BROWNSVILLE, TX – The Brownsville Public Utilities Board (BPUB) announces that customers will see a delay of 24-48 hours for payments made online or over the phone to be credited to their account. Online or telephone payments made over the weekend will be reflected on accounts that Monday. BPUB assures customers that all online and…

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BPUB Reports Data Security Incident

BROWNSVILLE, TEXAS – The Brownsville Public Utilities Board (BPUB) reports that it recently discovered a data security incident that impacted its systems. Upon learning of the issue, BPUB took immediate steps to protect its environment and is now investigating the issue. BPUB is currently in consultation with outside cybersecurity and data privacy professionals. That investigation…

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