Press Releases

The Brownsville Public Utilities Board (BPUB) will be conducting maintenance on the five drive-thru lanes behind the Administration Building starting Monday, June 5 through Thursday, June 8, 2023.

The maintenance work is aimed at improving the overall customer experience and ensuring that the drive-thru payment option continues to function smoothly.

Maintenance will be carried out one lane at a time, starting with lane 5 allowing customers to continue using the other four lanes to make payments. The other four drive-thru lanes will remain open during regular business hours throughout the duration of the project from 8 a.m.-5 p.m.

Because of this maintenance work, customers should drive cautiously while in the area because workers will be in the vicinity and lines could be longer than normal.

Other payment options include:

• Online – Go to BPUB’s website for easy online access.
• Phone – Dial 956-983-6121 and follow the menu options to pay your bill. This service is available 24 hours a day, seven days a week.
• Drop Box – While the Administration Building lobby will be open for payments, customers can also utilize the drop box at 1425 Robinhood Drive to leave payments.
• U.S. Mail – Payments may be mailed to P.O. Box 660566; Dallas, TX 75266-0566
• Autopay – Set it and forget it. This option allows customers to set up automatic payments each month through a credit card or checking account.

For more information, customers can call 956-983-6121 from 8 a.m.-5 p.m. Monday through Friday or visit the website at www.brownsville-pub.com, Facebook at https://www.facebook.com/brownsvillepub or Twitter at https://twitter.com/BPUB_Tweets.

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