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Customer Engineering-Energy Services

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Energy Services

As a commercial customer of the Brownsville Public Utilities Board (BPUB), you have a full range of energy solutions at your fingertips.

These are just some of the value-added services our Key Accounts Department offers:

Energy cost analysis

Infrared testing for hot spots

Power quality monitoring

24-hour, on-call response

Assistance with new connections or disconnections

Resolution of billing errors

My Energy Tracker

Energy cost analysis
Key Account Representatives are available to give commercial customers a detailed analysis of energy usage and a breakdown of their charges.

Infrared testing for hot spots
The BPUB has trained technicians available to perform Infrared tests. Infrared testing is a great way to ensure that your electrical system is working at full capacity.

Power quality monitoring
Our engineering team can monitor and measure your power factor, which indicates the amount of power being wasted due to motors, welding arcs, fluorescent lights, etc.

24-hour, on-call response
BPUB Key Accounts customers can enjoy the comfort of having a Key Account Representative on-call, 24 hours a day. The Key Accounts staff is in constant communication with our Energy Control Operators and can immediately dispatch a repair crew.

Assistance with new connections or disconnections
Key Account Representatives can personally help with new connections, transfers or disconnections.

Resolution of billing errors
Billing errors are inconvenient and costly. The Key Accounts staff can help. They can pinpoint errors and contact the right BPUB personnel to resolve any billing errors immediately.

To take advantage of any of these value-added services, contact the Key Accounts Department at (956) 983-6248.

 

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