|Customer Service Department
Brownsville Public Utilities Board prides itself in giving superior
Customer Service Management includes:
Director of Customer and Information Services
Customer Service Manager
Billing, Collections and Meter Reading Manager
Monday - Friday 8:00 a.m. to 5:00 p.m.
Monday - Friday 8:00 a.m. to 6:00 p.m.
Monday - Friday 7:30 a.m. to 5:30 p.m.
Phone: (956) 983-6121
Monday - Sunday 24 hours a day / 7 days a week
Note: To better serve our customers, the drop box is located to the left of the drive-thru lanes. An walk-up drop box has
also been placed at the front entrance of the BPUB Administration Building.
dropped off after 3:00 p.m. will be processed the following business day. To avoid
disconnection, customers with accounts with payment arrangements/extensions or pending disconnect orders
should not use the night deposit box on the date listed as the disconnect date.
your protection and the safety of our staff, please do not leave cash in the drop box.
BPUB field personnel do not accept payments.